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Return and Refund Policy for a Small Online Store

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The prompt

Act as an ecommerce operations advisor. Write a clear returns and refund policy from my decisions. My decisions: - What I sell: [PRODUCTS] - Return window: [NUMBER] days from delivery - What can't be returned: [e.g. customised items, innerwear, perishables, sale items] - Condition required: [e.g. unused, tags on, original packaging] - Who pays return shipping: [me / customer / depends on reason] - Refund method and time: [original payment / store credit; within NUMBER days] - Exchanges: [allowed / not allowed] - Damaged or wrong items: [what customers must send, e.g. an unboxing video or photos within 48 hours] Write: 1. The full policy page in plain language, with headings and short bullets. 2. A 3-line summary for the product page and checkout. 3. Reply templates: return approved, return rejected (with reason), refund processed. Rules: use only my decisions; add a note that consumer and ecommerce rules in my country may require certain terms [VERIFY with a legal advisor]; no hidden conditions.

Why this prompt

• Hand-picked, editorially reviewed prompt
• Written for ChatGPT, Claude, Gemini

Source

Created by BestPromptFinder — editorial prompt, not user-generated. See our content & source policy.

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