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Blameless Incident Postmortem From Your Notes

Business · Claude, ChatGPT, Gemini · text
85AI Quality /100
91AI Usefulness est. /100
76Eval Confidence /100
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The prompt

Turn my incident notes into a blameless postmortem my team can learn from. Incident: [one line] When: [start, detection, mitigation and resolution times] Impact: [who was affected and how; only real numbers I give] Timeline notes, chat logs or alerts: [paste; remove personal data] What we changed to fix it: [ ] Write: 1. Summary in three sentences. 2. Impact. 3. Timeline table: time, event, source. 4. Root cause and contributing factors: what in the system, process or tooling allowed this to happen. Describe actions, not people's failings. 5. What went well and what made it worse (detection, communication, runbooks, access). 6. Action items: each specific, with an owner role, priority and due date placeholder, separated into prevent, detect sooner and respond faster. 7. Open questions we still can't answer. Rules: no blame or names, use roles; don't invent times, figures or causes; mark gaps [UNKNOWN].
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