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Crisis Statement When Something Goes Wrong

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The prompt

Help me write a public statement after something went wrong at my business, honest and calm. What happened (facts only): [e.g. a data leak, a food safety complaint, a website outage, a delayed launch] What we know for sure: [list] What we don't know yet: [list] Who is affected: [customers, staff, partners] What we've done and will do: [actions and timelines] Channels: [email, social media, website notice, press] Any legal advice we've received: [notes] Give me: 1. A main statement (under 200 words): what happened, who is affected, what we're doing, what people should do now, and when we'll update next. 2. A short social media version. 3. A message to staff. 4. 5 likely questions with honest answers, using only the facts above. Rules: no speculation, no blaming others, no minimising, no promises we can't keep. Mark anything that needs legal review as [LEGAL CHECK].

Why this prompt

• Hand-picked, editorially reviewed prompt
• Written for ChatGPT, Claude, Gemini

Source

Created by BestPromptFinder — editorial prompt, not user-generated. See our content & source policy.

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