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Prioritise Customer Feedback Into a Fix List

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The prompt

I have a pile of customer feedback and need to decide what to fix first. Feedback: [paste reviews, support tickets, survey answers, sales call notes] Our product or service: [ ] Our capacity: [e.g. 2 developers for the next month / one person handling operations] Current goals: [e.g. reduce refunds, more repeat orders, fewer support calls] Please: 1. Group the feedback into themes; for each theme give a count, 2 short example quotes, and which customer types raise it. 2. Separate: bugs or broken things, missing features, confusion that better communication would fix, and price or policy complaints. 3. Score each theme on impact (how many people, how much it hurts our goals) and effort (my rough estimate if given, else ask), and rank them. 4. A 'do now / do next / not now' list, with one line on why for each. 5. Quick wins that take under a day. 6. Replies we can send customers about the top 3 issues. Count only what's in the feedback; don't invent numbers.

Why this prompt

• Hand-picked, editorially reviewed prompt
• Written for ChatGPT, Claude, Gemini

Source

Created by BestPromptFinder — editorial prompt, not user-generated. See our content & source policy.

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