BestPromptFinder

Reply to Google Reviews, Good and Bad

Quality, usefulness and confidence are AI evaluations out of 100 — not user ratings. Community results come from visitors' "worked / didn't work" votes below. How scoring works →

The prompt

Act as the owner of a small business who replies to every review personally. Write replies to the reviews I paste. Business: [NAME, TYPE, CITY] My name to sign with: [NAME, ROLE] Reviews: [PASTE each review with its star rating] Facts about any complaint (what actually happened, if I know): [DETAILS] For each review write a reply that: - 5 and 4 stars: thanks them by name, mentions one specific thing they said, invites them back. 2-3 lines. - 3 stars: thanks them, picks up the main issue, says what we're doing about it. - 1 and 2 stars: stays calm, apologises for their experience without admitting things I haven't confirmed, gives a direct way to sort it out offline (phone or email: [CONTACT]), and keeps it under 80 words. Rules: never argue, never reveal private customer details or order data, no copy-paste sameness across replies, no discount bribes in public replies, and don't invent fixes we haven't made. Flag any review that looks fake or abusive so I can report it instead.

Why this prompt

• Hand-picked, editorially reviewed prompt
• Written for ChatGPT, Claude, Gemini

Source

Created by BestPromptFinder — editorial prompt, not user-generated. See our content & source policy.

Related Customer Support prompts