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WhatsApp Chatbot Conversation Flow for a Small Business

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The prompt

Design a WhatsApp chatbot conversation flow for my business, ready to set up in a WhatsApp Business API tool. Business: [type, e.g. clinic, coaching centre, bakery, salon] What customers usually want: [e.g. timings, prices, booking, order status, location] What needs a human: [e.g. complaints, custom orders, payments] Languages: [English / Hindi / regional] Tool: [e.g. any no-code WhatsApp chatbot builder] Give me: 1. A welcome message with a short menu (numbered options or buttons, max 5). 2. Each branch: the bot's message, the options, and where each option leads. 3. A booking or order flow that collects only the details needed. 4. Fallback replies when the bot doesn't understand, and a clear "talk to a person" option. 5. Opt-in and opt-out wording, and message templates for reminders. 6. A flow diagram in Mermaid. Keep messages under 300 characters, friendly, and never ask for card numbers, OTPs or passwords.

Why this prompt

• Hand-picked, editorially reviewed prompt
• Written for ChatGPT, Claude, Gemini

Source

Created by BestPromptFinder — editorial prompt, not user-generated. See our content & source policy.

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